Terms & Conditions


Last Updated: 17th January, 2024

1. Acceptance of Terms

By accessing and using the services provided by XRobotics Works Private Limited, you agree to be bound by the terms and conditions outlined in this document. These terms apply to both Indian and global customers.

2. Product Information

The Company makes every effort to ensure that product descriptions, pricing, and other information provided on the website are accurate and up-to-date. However, we reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

3. Orders and Payments

3.1 Placing Orders:

  • All orders are subject to acceptance by the Company.
  • Once an order is placed, you will receive an order confirmation email. This does not guarantee acceptance of the order.

3.2 Pricing:

  • Prices are listed in Indian Rupees for Indian customers and US Dollars for global customers.
  • Prices do not include applicable taxes, shipping, and handling charges.

3.3 Payment:

  • The Company accepts various payment methods, including credit/debit cards and other secure payment gateways.
  • Payment must be made in full at the time of placing the order.

4. Shipping and Delivery

4.1 Shipping:

  • The Company ships products to both domestic and international locations.
  • Shipping costs and delivery times may vary based on the destination.

4.2 Customs and Import Duties:

  • International customers are responsible for any customs duties or import taxes that may be applicable.

4.3 Delivery:

  • The Company will make every effort to ensure timely delivery, but we are not liable for delays caused by external factors beyond our control.

5. Returns and Refunds

5.1 Returns:

  • The Company accepts returns within a specified period from the date of delivery.
  • Products must be returned in their original condition with all accessories.

5.2 Refunds:

  • Refunds will be processed within a reasonable time after the returned products are received and inspected.
  • Refunds will be issued through the original payment method.

6. Privacy Policy

The Company respects your privacy. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

7. Intellectual Property

All content, trademarks, logos, and intellectual property on the website are the property of the Company. Any unauthorized use is strictly prohibited.

8. Governing Law

These terms and conditions are governed by the laws of India. Any disputes arising from or related to these terms will be subject to the exclusive jurisdiction of the courts in Kolkata, India.

9. Modifications to Terms

The Company reserves the right to update or modify these terms and conditions at any time. It is your responsibility to review them periodically.

By using the services of XROBOTICS WORKS PRIVATE LIMITED, you agree to these terms and conditions. If you do not agree with any part of these terms, please refrain from using our website and services. For any queries or concerns, please contact us at shop@exceedroboticsworks.com.

All search results